Description & Requirements
Essential Duties and Responsibilities:
- Oversee and manage the day-to-day operations and the work quality, quantity and tasks of the Data Analyst and the Data Technician and provide "best practices" and data solutions to meet the data needs of the Project.
- Resolve participant issues independently and in coordination with Case Managers.
- Identify additional participant community resources and program services to meet project employment, community service and unpaid work experience placement goals.
- Develop data collection instruments; develop and utilize instruments and methods for the evaluation and quality control of research or operational data.
- Collect, analyze, interpret and summarize data in preparation for generation of statistical, analytical and narrative reports.
- Produce documentation to support formal process mapping, glossaries, data dictionary, non-functional requirement specifications technical design, system testing and implementation activities.
- Write SQL queries that retrieve data from systems.
- Troubleshoot issues in reports related to data.
- Create and use ad hoc queries to investigate data issues in relational source systems.
- Formulate and define systems scope and objectives.
- Assimilate, integrate and interface technical knowledge with business/systems requirements.
- Verify technical system specifications meet business requirements.
- Monitor report request queues and provide end-user support.
- Analyze current and potential systems.
- Maintain computerized collection and tracking of relevant data.
- Utilize specified statistical software to analyze and interpret research data, as appropriate to the individual position.
- Maintain appropriate records of research methods and results.
- Design and/or develop specific databases for collection, tracking and reporting of research data, as appropriate to the position.
- Provide time sensitive ad hoc reports as requested by management.
- Participate in proposal writing data searches; may develop and/or present training programs in field of expertise, as needed.
- Provide a variety of professional, fiscal, administrative, and/or clerical services to department.
- Work with State personnel as needed to identify and receive needed data elements and resolve data issues.
- Lead, guide and train Data Analyst and Data Technician, other staff, interns and/or volunteers performing related work.
- Perform other duties as assigned by management.
- Bachelor's degree with 5+ years of experience.
- Advanced degree or professional designation preferred.
- Develops solutions to a variety of complex problems.
- Work requires considerable judgment and initiative.
- Exerts some influence on the overall objectives and long-range goals of the organization.