Description & Requirements
Essential Duties and Responsibilities:
- Responsible for researching, designing, building, supporting, and deploying virtualization technologies and VDI.
- Troubleshoot performance issues related to ESXi, Virtual Machines, and vCenter.
- Responsible for coordinating the overall design of new clusters and growth of existing Data Centers.
- Automate existing processes using VMware products (vRA, vRO).
- Provide level 1 & 2 support to VMware customers and field personnel.
- Manage, research, and resolve issues relating to VMware automation products including basic isolation of issues located in third party products that interact with VMware automation products.
- Create and manage knowledge base content including; problem solutions, best practices, and informational articles.
- Maintain a high level of proficiency in all VMware, Microsoft, and UNIX technologies.
- Willingness to take ownership of tasks and drive them to completion.
- Work collaboratively with other technical resources and vendors.
- Collect and provide existing resource consumption.
- Proactively predict growth and ensure high availability solutions in the environment.
- Work in a global team environment.
- May provide guidance, coaching, and training to other employees within job area.
- Design simplified processes for our 24x7 operations center.
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
