Description & Requirements
The Release Manager will establish and oversee robust release management processes for Salesforce engineering within our SDLC. This individual will coordinate and manage the release lifecycle for Salesforce applications, ensuring efficient production deployments and alignment with cross-application dependencies. The ideal candidate will have a proven track record of managing complex Salesforce environments and supporting concurrent release trains while continuously refining release practices to enhance quality and efficiency. You will work closely with development, QA, and operations teams to ensure smooth deployments, environment stability, and adherence to best practices.Per VES contract requirements, staff working on the VES project must be a US Citizen or US Legal Resident (green card holders)
This is a remote position.
Essential Duties and Responsibilities
- Work with development teams throughout the software life cycle ensuring sustainable software releases.
- Perform hands on management of cloud infrastructure and automation tools.
- Document cloud architecture, security measures, and participate in client audits.
- May provide guidance, coaching, and training to other employees within job area on automation technologies, and collaborate with other cloud support teams that support the overall organization.
- Serve as the primary technical point of contact for all cloud services consumed by the business.
- Lead performance testing, chaos engineering, and remediation efforts for continual improvement.
- Develop and oversee implementation and deployment plans aligned with the Salesforce release schedule.
- Own execution of Go-Live activities, conducting release readiness reviews pre-deployment and milestone reviews post-deployment.
- Collaborate with Salesforce DevOps, QA, and development teams to coordinate branches, metadata changes, and feature deployments.
- Train team members on DevOps tools and processes, promoting a culture of continuous improvement and DevOps maturity.
- Communicate updates on Salesforce release activities to stakeholders.
- Identify risks impacting scope, schedule, or quality; proactively mitigate these risks.
- Implement streamlined procedures for successful Salesforce deployments with minimal rework.
- Maintain a centralized Salesforce release repository, managing key information like deployment procedures, dependencies, feature flags, and notification lists.
- Manage cross-team coordination of production issues to ensure quick resolution of Salesforce-specific bugs or deployment challenges.
- Perform postmortem reviews of Salesforce releases to identify improvement opportunities and reduce future errors.
- Establish a Salesforce-focused release cadence and automate release metrics for tracking/reporting.
- Maintain a detailed release calendar, outlining key deployment windows, freeze periods, and environment refresh schedules.
- Drive improvements in CI/CD pipelines for Salesforce, promoting efficient and automated delivery.
- Provide regular updates to stakeholders and executive leadership on Salesforce release status, risks, and outcomes.
- Coordinate Salesforce deployments across all tiers and environments while adhering to business priorities and deadlines.
- Stay current with Salesforce best practices, trends, and platform updates to ensure processes remain aligned with platform innovations.
- Work collaboratively in a team environment while effectively managing competing priorities in a fast-paced agile environment.
- Flexible with off-hours work as needed for critical deployments.
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
- Experience setting up development orgs and data seeding.
- Salesforce certifications such as Administrator, Advanced Administrator, or Platform App Builder.
- Knowledge of Mulesoft and Marketing Cloud is a plus.
- Previous release experience in non-Salesforce applications is also a plus