Description & Requirements
Role Summary
Maximus is hiring a deeply technical, forward-thinking Technical Program Manager (TPM) to lead a large-scale, mission-critical federal financial program that serves millions of public users. You will own strategy → delivery → operations for a secure, high-availability platform in a hybrid FedRAMP environment—driving ingestion, validation, search, and dissemination of high-value financial data with 99.99% uptime expectations. Ideal candidates bring hands-on credibility with modern cloud architectures, NIST/FISMA/FedRAMP control automation, and experience working with federal financial sector agencies or closely related regulators.
What You’ll Do
- Program Leadership & Strategy: Define and deliver a multi-year roadmap aligned to agency mission—prioritizing resilience, performance, and user outcomes. Translate policy and regulatory drivers into measurable technical objectives, OKRs, and SLOs.
- End-to-End Delivery: Orchestrate complex, cross-functional work across 20–40 services (ingestion, validation/rules engines, taxonomy services, indexing/search, dissemination). Drive schedules, budgets, resourcing, and critical path with crisp dependency management.
- Technical Authority: Lead deep dives with architects/engineers on RedHat OpenShift Platform, AWS GovClou, event/streaming patterns, storage/indexing, API design, observability, and cost/performance trade-offs. Champion patterns like blue-green/canary, idempotent pipelines, and strangler-fig modernizations.
- Regulatory Reliability: Engineer for market-hour spikes and public traffic surges. Set SLIs/SLOs for ingestion throughput, validation success rate, search latency, and dissemination freshness; manage error budgets to gate releases.
- Risk & Dependency Management: Maintain a living risk register and dependency board; run design/operational reviews; institute circuit breakers, feature flags, and runbooks to minimize blast radius during incidents.
- Compliance & Security by Design: Embed NIST 800-53, FISMA, FedRAMP controls into delivery: policy-as-code, artifact signing/SBOM, KMS/HSM-backed encryption, least-privilege access, OMB M-21-31 logging posture, and audit-ready evidence capture. Ensure Section 508 accessibility.
- Data Quality & Lineage: Govern taxonomy/rules versioning (e.g., XBRL/Inline XBRL), data provenance from submission → validation → dissemination, and automated reconciliation—so corrections are tracked and verifiable.
- Vendor/Subcontractor Leadership: Define interface contracts, SLAs/SLOs, and acceptance criteria for specialized components (taxonomy/rules, search/indexing, scanning). Drive crisp handoffs and MTTR discipline.
- Operational Excellence: Stand up on-call rotations, incident playbooks, post-incident reviews, and capacity/chaos testing. Use OpenTelemetry/Splunk/ELK/Rapid7 (or equivalent) for full-stack visibility.
- Agile at Scale & Continuous Improvement: Run a practical Agile/Scrum/SAFe cadence. Instrument the delivery system (lead time, change failure rate, mean time to restore) and iterate on golden paths, templates, and guardrails.
What Success Looks Like
- 90 days: Program baseline established—SLOs/SLIs and error budgets defined; dependency map and risk register in place; ATO evidence pipeline and 508 plan integrated into delivery.
- 180 days: First zero-downtime taxonomy/rules update shipped; incident playbooks exercised; golden paths and policy-as-code guardrails adopted by all teams.
- 12 months: Demonstrable improvements in p95 latency, ingestion success rate, dissemination freshness, and MTTR; successful audits with automated evidence; two+ legacy components retired via strangler-fig.
Why Maximus
Join a mission-first team modernizing critical public services at national scale. You’ll partner directly with federal financial stakeholders, shape the technical agenda, and deliver measurable outcomes for millions of users—safely, reliably, and fast.
- Due to federal contract requirements candidate must be a U.S. Citizen and eligible for Public Trust (no sponsorship or dual citizenship).
- Bachelor’s in CS/Engineering/IS (or equivalent experience).
- 12+ years leading large-scale technical programs/projects; 8+ years in engineering/architecture/IT ops roles.
- Proven leadership of 75+ person multi-disciplinary programs (contractors + FTEs).
- Full-lifecycle ownership (scope, schedule, budget) of cloud-hosted, high-traffic services in FedRAMP environments.
- Demonstrated ability to set and manage SLIs/SLOs, error budgets, and incident response.
- PMP required (or equivalent PM credentials with readiness to obtain).
- Direct program leadership with federal financial sector agencies (e.g., SEC, Treasury, CFPB, FDIC, OCC) or SROs with similar rigor.
- Experience with high-value systems: high-volume filing ingestion, validation/taxonomy services (XBRL/Inline XBRL), and public dissemination at scale.
- FedRAMP High / IL4-6 experience; hands-on with NIST 800-53 Rev. 5, continuous ATO, policy-as-code, SBOM/SLSA, artifact signing, and zero-trust patterns.
- Operating knowledge of AWS GovCloud/Azure Government, Kubernetes/EKS/AKS, Terraform/CloudFormation, Kafka/Kinesis, Aurora/Postgres/DynamoDB, OpenSearch/Elasticsearch, S3, CloudFront/WAF, and enterprise identity.
- Track record achieving 99.99%+ availability for public APIs/bulk feeds; expertise with caching, partitioning, read-only degradation, and active-active failover.
- Strong grasp of CI/CD, ephemeral environments, blue-green/canary, feature flags, drift detection, and rollback strategy.
- Relevant certifications: PgMP, CSM/SAFe, AWS/GCP/Azure architect or security certs; formal accessibility training (Section 508/WCAG).