Telecommunications Analyst - United States - 30552 - Maximus

General information

Job Posting Title

Telecommunications Analyst

Date

Wednesday, June 4, 2025

City

Colorado Springs

State

Country

United States

Working time

Full-time

Description & Requirements

Maximus is seeking a Telecommunications Analyst to provide expertise to a federal client in support of their mission critical systems in defense of our Homeland.

This person will work with a collaborative team to provide expertise in the design, implementation, and maintenance of systems and technologies for a federal client's critical communication needs.

This position is on-site and requires a Secret Clearance.

Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS248, T3, Band 6

Job-Specific Essential Duties and Responsibilities:

- Design, configure, and maintain enterprise telecom systems, PBX platforms, and supporting technologies (SIP, RTP, SRTP) in coordination with internal teams and vendors.

- Monitor and analyze telecom and network performance and uptime, proactively identifying and resolving issues affecting call quality or service continuity.

- Troubleshoot and resolve telephony-related issues including phones, routers, call systems, connectivity, and audio quality problems, often within Unix/Linux environments.

- Assist in the development and implementation of scalable telecom solutions that align with business requirements and mission priorities.

- Other tasks as assigned.

Job-Specific Minimum Requirements:

- Active Secret clearance

- U.S. Citizenship with no dual citizenship (required by contract).

- 7+ years of experience in VOIP administration or a related telecommunications role.

- 4+ years focused on analysis, design implementation, trouble shooting and design of telecom systems.
- 2+ years working in a unix/linux environment, monitoring networks,

- Solid hands-on experience with telecom protocols, codecs, and technologies (e.g., SIP, RTP, SRTP).

- Demonstrated experience with Unix/Linux systems for troubleshooting and configuration.

- Strong network experience, including IP routing, DNS, QoS, firewall rules, and VLANs as they relate to VOIP.

- Experience with administration tasks such as managing user accounts, call routing, and provisioning extensions.

- Ability to work in a 24x7x365 mission-critical environment, including rotational on-call support.

- Must be available for on-site presence as required during key support and transition periods.

- Must reside in a commutable distance to customer site.

Preferred Skills and Qualifications:

- Recent experience with DHS.

- Relevant certifications: CompTIA Network+, Cisco CCNA, Avaya Certified Specialist, Certified Telecommunications Network Specialist (CTNS), etc.

- Scripting language experience.

- Experience working on Avaya systems.

#techjobs #clearance

Minimum Requirements

TCS248, T3, Band 6

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.