Maximus

General information

Job Posting Title

Training Customer-Service Representative Test Folder - Do Not Apply!

Date

Wednesday, June 11, 2025

City

Phoenix

State

AZ

Country

United States

Working time

Full-time

Description & Requirements

.

Essential Duties and Responsibilities:

- Handles customer service inquiries and problems via the telephone, recording consistent problem areas. May respond to e-mail inquiries.

- Customer service is the primary function.

- Calls are basic and routine.

- Uses computerized system for tracking, information gathering, and/or troubleshooting.

- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.

Minimum Requirements

- High School diploma or equivalent with 6 months of customer service experience.

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.

Minimum Salary

$

30,000.00

Maximum Salary

$

45,000.00