Description & Requirements
- ๐ฐ Competitive Compensation - Quarterly bonuses based on performance included!
- ๐ก๏ธ Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- ๐ Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- ๐๏ธ Paid Time Off Package - Enjoy PTO, Holidays, and sick leave, along with Short and Long Term Disability coverage.
- ๐ฑ Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- ๐ Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- ๐ Tuition Reimbursement - Invest in your ongoing education and development.
- ๐ Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- ๐ Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- ๐ Professional Development Opportunities- Participate in training programs, workshops, and conferences.
The ideal candidate will reside in or very near Milwaukee, WI and be willing to work onsite!
Essential Duties and Responsibilities:
- Conduct regular training sessions for existing providers, offering support in one-on-one or larger group settings through travel as required.
- Participate in events, traveling to recruit and onboard new providers into the program.
- Address program service inquiries promptly, providing comprehensive responses to queries and sending necessary information in response to concerns or issues.
- Oversee all aspects of provider training and communications to ensure consistency and effectiveness.
- Handle escalated provider issues as assigned, taking charge of resolution processes.
- Attend Policy meetings and contribute to the development of related communications.
- Collaborate with other contractors and the client to facilitate effective communication and implementation of policy changes within operations.
- Efficiently manage daily workloads for managed care programs such as MediPASS, IHAWP, and assigned tasks.
- Stay updated with the latest knowledge and information pertinent to the project to ensure accurate and informed assistance.
- Extensive travel is required.
- High school diploma or GED required and 0-2 years of relevant professional experience required, or equivalent combination of education and experience.
- Must live in or near Milwaukee, WI
- Must work onsite in Milwaukee, WI
- Must have reliable transportation for local travel
- Proficiency in Microsoft Office is required
- Case management experience is highly preferred
- Experience with the Wisconsin Works program is highly preferred
- Technical Skills (ability to pull monthly reporting)
- Public speaking and social skills
