Maximus is thrilled to offer an exciting opportunity for a Remote Customer Service Representative (CSR) to join our Kansas team. In this role, you’ll provide vital support to the Kansas Child Support program. As a CSR, you’ll handle calls related to child support cases, with a focus on First Call Resolution. You’ll take necessary actions to move cases forward, such as setting tasks for internal teams, issuing paperwork, and managing each call with care and accuracy. If you're organized, compassionate, and thrive in a fast-paced environment, this role is for you!

This is a fully remote, full-time position with a schedule of Monday through Friday, 9:30 AM to 6:00 PM. To qualify, candidates must reside in the state of Kansas.

Why Join Maximus?

- 💰 Competitive Compensation - Quarterly bonuses based on performance included!

- 🛡️ Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- 🌟 Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- 🏝️ Paid Time Off Package - Enjoy PTO, Holidays, and sick leave,
- 🌱 Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program.
- 🏆 Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- 📚 Tuition Reimbursement - Invest in your ongoing education and development.
- 🎁 Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- 🌟 Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- 📚 Professional Development Opportunities- Participate in training programs, workshops, and conferences.

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